If you have questions or concerns then please do not hesitate to get in contact with us on email. We would love to hear from you.
Customer Service Time: 9AM-6PM(UTC+8), Monday-Friday Business Day. We are currently experiencing more requests than usual, and apologize in advance for any delays you may encounter with our response times. And appreciate your patience during this time.
When on weeken or holiday, you can email us your query and we will respond as quickly as possible(within 48hours). Remember to include your Order Number if you have one if you are enquiring about a current order so we can retrieve your details easily from our systems.
Email: us-pandora@hotmail.com
NOTE: If you want to return, please contact our customer service by email.
Company Number: 064110000
Company Address: Pallaswiesenstraβe 180,64293 Darmstadt’ Germany